Bershka Refund Not Credited to Card After 40 Days

1

I made an online purchase from Bershka with the order number 40368296670. I returned the order and my refund was approved, but although about 40 days have passed, the refund of 3000 has still not been paid to my card. There has been no payment to my account despite the time that has passed, and this situation is causing me serious discomfort and loss of trust. I request that my 3000 refund be urgently processed to my card and that I be informed clearly about the status of my refund.

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