I bought a pair of boots from Bershka, specifically from their Belgium store. However, to my disappointment, they turned out to be extremely uncomfortable for my feet. I was hoping for a product of better quality. I'm having trouble getting in touch with a customer representative, and I'm feeling a bit lost about what steps to take next. When attempting to return the product, I'm met with the excuse of exceeding the time limit. If my problem persists, I will escalate it to the Consumer Arbitration Board.
I placed an order with Bershka (Order No: 40244512461) for a pair of wide-ankle heeled boots in reddish brown, choosing the home delivery with express shipping option. I paid a total of $121, including the extra fee for fast delivery. I placed the order on Sunday, and by Tuesday, I received a notifi...
As an unhappy customer, I'm writing to convey my dissatisfaction with Bershka's service. I received damaged products from the firm and attempted to contact them by phone and email multiple times with no success. Bershka's customer service appears to be unresponsive, leaving me in the dark about the ...
I bought shoes from Bershka Turkey, but they were too big. So, I started the return process using the return code 40109013599, tried to contact them about the product or refund, but they haven't responded yet. I can't get help and it's frustrating. Is it okay to have such poor customer service? My m...
I placed an online order with Bershka, but it was canceled without any explanation, and I still haven’t received my refund. When I tried to contact customer service, I was told I would be connected to a representative, but the call was abruptly disconnected. It is incredibly frustrating that I cann...
I deeply regret purchasing from Bershka. I bought a pair of pants from the Ankara/Kentpark store, and in a short time, the side pockets tore, and the front areas became pilled and deformed. When I returned to the store to address the issue, they dismissed me, claiming it was "user error" and offered...
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