Bepanthol support fail

I recently purchased a second Bepanthol lip balm stick, expecting the same quality and moisturizing effect as the one I had nearly finished. However, to my surprise and frustration, the second product I received was nothing like the first one. The packaging looked different, and more importantly, th...

Two weeks ago, I purchased Bepanthol Sensiderm cream from a pharmacy. About an hour ago, feeling dry skin, I applied it to my hands and spread the excess up to my arms. However, within ten minutes, I experienced burning, itching, redness, and mild swelling - all side effects I wasn't expecting. When...

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