My BDG Deposit Has Not Been Credited for 37 Days Despite Completion

My BDG deposit has not been received for 37 days, and even after 100% completion, my money has not been credited. Every day I file complaints, and the process only says “checking,” but there is no support at all. It has been a low-class experience for me. The amount is 1500, and I have already waited 5 working days. Please help me at any cost.