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BDG Game Ignored My Support Request After $34 UPI Deposit Was Not Credited

ShivSima
BDG
February 18 7:30 AM462

I play on the BDG Game platform and made two deposits today via UPI, in the amounts of ₹2,000 and ₹1,000. Both amounts were debited from my account, but they were not credited to my BDG Game wallet. After noticing that the money had not been added to my game wallet, I tried to reach BDG Game customer support, but I have not received any response so far. I request that BDG Game urgently check these two UPI transactions and either credit the ₹2,000 and ₹1,000 to my game wallet or refund the full amounts back to my account as soon as possible.

Comments

vaghela
April 1 1:20 PM

It has been 8 days, but I still have not received the amount.

Raju
Complaint Resolved
February 21 10:22 PM

I am writing about a problem with my BDG game account. My in‑game ID is 15700*** and my account has been locked. I cannot log in and all my progress and purchases are currently inaccessible. I did not receive a clear explanation about why my account was locked.On this account I have spent approximately INR 30,000 for in‑game purchases. Now I cannot use any of these purchases or continue my game, which is very upsetting for me.I kindly request that you urgently review my account, explain clearly why it was locked, and re‑activate my account as soon as possible. If for any reason the account cannot be restored, I request that you review my case and refund the approximate amount of INR 30,000 that I have spent on this account.

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