On August 4, 2025, I purchased a rattan garden furniture set from the Bauhaus website under order number 8891137328. How...ever, the wrong product was delivered to me; the size and shape of the item I received did not match my order at all. I reported the issue to the call center with photos, and altho
"Good evening. Ms. Eylem, the manager of the paint department at Kozyatağı Bauhaus, resolved the problem we experienced with her expertise. I thank her for all the efforts and hard work she has shown."
I purchased a Fiesta L-Shaped Garden Sofa from Bauhaus, but it arrived with a missing left armrest. The part wasn’t in t...he box, even though I paid for the full product. For the past 3-4 days, customer service has done nothing but stall. Today, they told me the process has restarted from the beginni
The swing was broken and the return process through Bauhaus was abysmal. I needed a garden swing in my caravan park to h...ost my guests. In order not to face any problems I have purchased one of the best products Bauhaus had to offer online. Moreover, the product seemed to be a five-star product and I
I recently placed an order with Bauhaus (order number 7011089299) for an anthracite umbrella. However, I received a shoc...kingly pink one instead. This color is completely unacceptable and not at all what I ordered. I've tried contacting Bauhaus through various channels to resolve this issue. I sent
I placed an order for a Bosch brand cordless garden irrigation pump with order number 6671555391 from the website of Bau...haus on 05/04/2024. On 05/08/2024, my package was delivered. The shipping box was completely white with a corporate appearance, branded with Bauhaus logos and sealed with Bauhaus-b
I have been a customer who has been shopping at Bauhaus in Germany and Switzerland for years. Now I am in Turkey and I e...xpected the same quality and service. On 11.04.2023, I ordered a Sunfun lounge furniture set online, which was delivered relatively quickly, but unfortunately, it was a defective i
A Bosch refrigerator at the Marmara Forum Bauhaus made an impression on me. The staff informed us that the product was n...ot currently for sale and that delivery could take up to a week. They suggested we take the display model right away and assured us that the warranty would not begin until we recei
