B9.Game froze my deposits and won’t reply—how can I get my funds back?

If B9.Game froze your deposits and support isn’t replying and you want your funds back;

• Log in to your B9.Game account and check for any notices, warnings, or restriction messages
• Gather all evidence: deposit receipts, transaction IDs, dates, amounts, wallet addresses (if crypto), and screenshots of your frozen balance
• Avoid making new deposits or accepting bonuses, as this can complicate recovery

Contact B9.Game support again with a clear, structured message;

• State that your deposits are frozen and you’ve received no response
• Provide your username/account ID, deposit details, payment method, and screenshots

Ask them to;

• Explain the exact reason your funds are frozen
• Release your deposited funds for withdrawal
• Refund the deposits if withdrawals are not allowed

If support does not reply or refuses to help;

• File a complaint on Xolvie to report frozen deposits and non-responsive support and request recovery of your funds or a refund