Unable to Find Refund Process for Azal Airlines

I am trying to get a refund from Azal Airlines but can't find any information about the refund procedure. I purchased a ticket online from Azal and now wish to cancel it, but I have no idea how to proceed. I’m based in Istanbul, and there’s no contact phone number available. I also couldn’t find any way to process the refund online on their website. I’m struggling to figure out how to contact them and complete the cancellation. I would appreciate guidance or detailed instructions on how to reach Azal Airlines and handle this issue. Any help in navigating this situation would be greatly appreciated.