Azal Airlines keeps delaying my refund for months, how can I escalate this?

If AZAL Airlines keeps delaying your refund for months and you want to escalate properly;

Gather proof;

• Booking reference
• Ticket number
• Payment receipt
• Any emails confirming refund approval
• Bank statement showing no refund received

Send a formal written demand;

• Email AZAL customer support
• Clearly state:
– Refund request date
– Amount owed
– That it has been pending for months
• Ask for:
– Exact refund processing date
– Written confirmation

Set a deadline;

• Example:
“Please process the refund within 7–14 days.”

If AZAL continues to delay;

Consider posting a complaint on Xolvie to push for resolution.