AZAL Flight Delayed and My Dog Mistreated

Xalida
Azal Airlines
136

I traveled with AZAL Airlines and bought a ticket for my dog (a Chihuahua) for $75. Our 11 AM flight was delayed until 2 PM, causing a lot of stress and exhaustion for everyone, and they didn’t even apologize. My dog got very anxious, tired, and hungry. When we finally boarded the plane, I took my dog out of the carrier to give him some water. However, a flight attendant named Se*****va treated my dog like an object and humiliated us by saying, "You can't give him water, put him back in the carrier immediately." AZAL made our trip a nightmare.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Azal Airlines delayed my flight without compensation, how can I file a claim?

3 Complaint

Similar Complaints

AJet Charged Me More Than My Ticket to Fly With My Dog

Hakan
Ajet
28

AJet Airlines is charging an exorbitant fee for pet transportation. I was asked to pay €98 to transport my 4 kg Chihuahu...

Turkish Airlines Pet Travel Issue on Gaziantep-Dalaman Flight

Kerem
Turkish Airlines
18

I had a ticket for the 05:45 Gaziantep-Dalaman flight. Despite including my pet in my ticket and having all vaccinations...

Ajet Did Not Let Me Board My Brussels to Istanbul Flight With My Dog

Sinan
Ajet
123

On July 26, at 12:35 p.m., I was not allowed to board my flight by Ajet from Brussels Airport to Istanbul Sabiha Gökçen ...