Our 2520 CEI fridge has been incredibly frustrating since day one. It's similar to having a pet dinosaur that solely consumes electricity and malfunctions at the most inconvenient moments. After four years, it unexpectedly stopped working and required a complete replacement of its vital components. Two years later, it has happened once more! We've been waiting for more than a week for a repair, and the quote is quite overwhelming. At the cost of a small car, I could own a refrigerator that functions reliably and treats me with respect. Arcelik, your actions are incredibly frustrating and confusing.
I bought an Arçelik refrigerator less than two years ago, and they have been unable to provide a solution for 12 days. Despite hundreds of complaints, there is no resolution. A replacement decision was made, and I was charged an extra fee. Four days have passed since then, but the refrigerator has n...
In 2018, I invested in a full suite of Arçelik appliances, including a refrigerator, believing in the brand's reputation. Unfortunately, I have encountered numerous and persistent problems with multiple products. My most significant issue has been with the refrigerator. Despite purchasing an extende...
Arçelik's authorized service is causing significant issues for customers, and sadly, Arçelik headquarters seems complicit in this. On 17.05.2024, my refrigerator's broken compressor was replaced, and I paid ₺7500. However, just a month later, the refrigerator broke down again, making a loud noise li...
I’ve been an Arçelik customer for years, and all the white goods in my home are from this brand. However, my experience with their refrigerators has turned into a complete disappointment. In 2012, I purchased an Arçelik 2398 CNIY A++ model refrigerator. In 2017, the unit developed a problem with int...
For about 10 years, I've relied on my Arçelik refrigerator until it malfunctioned four months ago. The technical service assured me that after replacing the compressor, I could use it for another decade, at most encountering a minor issue with the main board, which wouldn't cost much to fix. Trustin...
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