Last month, my Arçelik 270531 refrigerator started giving false "door open" warnings despite being closed. We called for service, and they provided a temporary fix. However, 10 days later, I experienced both cooling issues and door open warnings again.
We called for service once more, and they said the card needed replacement. They returned a week later to change the card. Yet another week passed, and the cooling and sound warning problems persisted.
I've scheduled service appointments four more times since then. On July 18, they came and claimed to fix it by pressing some buttons, saying a part replacement would be necessary. The refrigerator stopped working again that evening. On July 22, they replaced another part, but it broke down again by evening.
In total, they've visited seven times, and the problem still persists. This situation has become increasingly frustrating and inconvenient. At this point, I'm requesting a replacement for the refrigerator.
Hello, since June 5th, our Arçelik 283720MB refrigerator has been giving an extra temperature warning and stopped cooling. We immediately contacted the service, and they said a card replacement was necessary. We agreed and were asked for an extra fee, then ordered the card. They initially promised t...
My Arçelik D70505N refrigerator has not been cooling for a long time, and I have created many service requests because of this. The service appointments were constantly postponed without notice to after 5:00 p.m. When the team finally arrived, they opened one section of the fridge, poured water insi...
The problems I’ve been experiencing with my Arçelik refrigerator seem never-ending. I’ve called for service 15-20 times. There was rust and paint peeling on the inox doors, so we requested a door replacement under warranty. After the replacement, the doors stopped vacuum sealing properly. Normally, ...
I bought my refrigerator a year ago, but it did not arrive as I saw it in the store. The equipment hanging on the door was missing. We called the service, and they said that the door did not belong to this model. The issue was not resolved, and I gave up on the service. Later, the same refrigerator ...
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