My shipment with tracking number 5735*******91 sent via Aras Kargo shows a warning in the system stating “wrong branch redirected after arrival” once it reached Gaziantep. Because of this issue, which started today, my package has still not been delivered. Although my delivery address is Düztepe, the shipment appears to have been sent to the wrong branch. I have faced the same problem twice before. I paid for this shipment, and it was processed as a standard delivery. So far, I have not contacted customer service, and there are no other error messages in the system. I request that my package be delivered to my Düztepe address as soon as possible.
My package with tracking number 5662155112043, which was supposed to be delivered today, was not brought to me despite the fact that I was at my address and had clearly specified the delivery option. Aras Kargo informed me that it would arrive “within 2 hours,” but later the system falsely showed “r...
Although my shipment with tracking number 5654*******37 was marked as "out for delivery" yesterday by the Aras Kargo Kızılırmak Branch, it still hasn’t been delivered to me. The system shows it as “delivered,” but I never received anything. This shipment was particularly important to me, and this si...
The shipment I sent on July 29 from the Kapaklı branch with tracking number 5655****36001 has been continuously transferred back and forth between the Kapaklı and Velimeşe branches, even though the recipient’s address is in Kapaklı. Each branch claims the delivery is “outside their area of responsib...
Over the last two months, Aras Kargo has repeatedly not delivered packages to the İsmetpaşa area. Packages arrive at the branch but are sent back without any notice. The tracking system does not provide updates (Tracking no: 4456658345486). Last month, I encountered a similar problem when my package...
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