I received a message from Vodofonepay on 22,06,2023: Congratulations! Your Apple service purchase has been successfully completed. 64.78 TL including taxes has been reflected on your invoice with Vodafone Mobile Payment or deducted from your balance. To learn your remaining limit information, you can write MOBILODEME LIMIT and send it to 7878. Click for Vodafone Mobile Payment Agreement. http://vftr.co/vmos VEPAŞ B003 and Congratulations! Your Apple service purchase has been successfully completed. 399.99 TL including taxes has been reflected on your bill or deducted from your balance with Vodafone Mobile Payment. To learn your remaining limit information, you can write MOBILODEME LIMIT and send it to 7878. Click for Vodafone Mobile Payment Agreement. http://vftr.co/vmos VEPAŞ B003 I did not perform such a transaction. I demand an immediate refund. I will also apply to consumer arbitration.
For the past six months, my Vodafone bill has consistently been over ₺2,000, even though my regular bill should be around ₺500. Every month, I encounter incorrect charges either from Vodafone or Apple, and it feels like I'm stuck in a loop with no resolution. I've spent countless hours trying to res...
My bill this month was ₺2,520.30. When I asked for clarification, I was told it was due to a mobile purchase made through an Apple device. However, no such mobile purchase was made. I even checked all my devices and accounts, and there was no trace of this transaction. On the first day, Apple custom...
On September 9, a $66 game purchase was charged to my Vodafone mobile line without my knowledge or consent. I do not use any Apple products, and I did not purchase any game or app. This transaction appears on my bill under headings such as “mobile payment.” I have never made or authorized any mobile...
Dear Official, my name is İbrahim L***, and I am registered with my Apple account using the email address ibrahim****@gmail. On 28.02.2025 at 04:00, a payment of ₺599.99 was withdrawn from my Apple account via card number 534653102667**** without my permission. I would like to formally address this ...
On July 3, 2025, I purchased the videogbt program from the App Store on a monthly plan for ₺699. On the same day, I also purchased the annual plan for ₺6,999. However, on August 3, 2025, another ₺699 was charged from my account for the same application. I do not understand how I was charged again fo...
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