I purchased an iPhone 15 in May, and within just 2 months, the casing around the phone completely lost its color. When I took it to the service center, they labeled the issue as a user error, which does not align with the quality service standards I expect from a brand like Apple. It has been surprising and disappointing to see that customer satisfaction and potential customer loss don't seem to matter to the company. The lack of a solution-oriented approach and the inability of customer service representatives to resolve any issues only adds to the frustration.
I purchased this phone case 15 days ago, but the peeling began within a week. I submitted a warranty claim, only to be told that it was a user error. How could I possibly have harmed a one-week-old case? I paid a significant sum of money for a product that is now worthless. I'm left with no choice b...
The iPhone 15 I bought turned out to be faulty. I contacted Apple support multiple times, but they couldn't find any problem. They directed me to a service center. I went to Troy service in Mavibahçe three times, each time a different issue came up, and I couldn't manage to hand it over. I called cu...
My iPhone 14 Pro black color mobile phone, which I received and started using on 18.01.2023, has 5 different paint faults (whatever it is called) on the sides and back of the screen, which I noticed about 4-5 days ago. As soon as I noticed this situation, I made an appointment at the Apple Store Bağ...
I bought an iPhone 15 Pro from Media Markt in December, and I've had issues with it since day one. It’s been sent for service four times, and I’ve barely been able to use the phone. The fast charging doesn’t work properly, even when the phone is turned off, and it overheats frequently. I’ve been try...
My 7-month-old iPhone 14 Pro is having a frustrating issue with the edges peeling off. This occurs on its own, but Apple's authorized service refuses to acknowledge it and blames it on the case, claiming that the case caused the damage. It's absurd to believe that a case could cause the phone's edge...
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