we have purchased an Apple iPad for our company and one of our co-workers was using it for business purposes. after he has left our company he returned the tablet but claimed he doesn't remember the id and password he used to find my phone. we have reached apple turkey for couple of times providing the necessary documents like invoice, tax id and the credit card statement which we used to purchase the iPad, but still apple refuses our ownership. even we had used our official company contact number and company email to contact them. we do not know what else to do and Apple company is not willing to solve our case.
Apple did not replace the faulty product. On August 20, 2022, I purchased an iPad Pro 5th Generation tablet. I bought the tablet with the case the day I bought it and never removed it, I have always used it with the case, it has been 4 months since I used it very little when I took it out of the cas...
Apple company confiscated my balance in the App Store. Even though I contacted customer service, they locked my iTunes account and do not allow me to use the money inside. First they try to open it, then they say that this account cannot be opened, get a new membership. There is 1327 TL in the old m...
Apple disregards Turkish consumer protection laws and enables applications to make unfair profits at our expense. Instead of safeguarding consumers, Apple takes money from us for transactions made by mistake and makes decisions that violate our legal rights. In Turkey, consumer rights guarantee an u...
Hello, I recently purchased a second-hand Apple Watch from Sahibinden.com. The watch was bought only a month ago, and it came with the original receipt, box, and everything else. However, the person I bought it from forgot their iCloud account and password, and now I can't pair the watch with my pho...
My bill this month was ₺2,520.30. When I asked for clarification, I was told it was due to a mobile purchase made through an Apple device. However, no such mobile purchase was made. I even checked all my devices and accounts, and there was no trace of this transaction. On the first day, Apple custom...
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