On August 25, 2025, at Belgrade Nikola Tesla Airport during my Izmir flight with a layover in Esenboğa (VF508, reservation/ticket number: 33RE1G), I was subjected to extremely rude and disrespectful behavior from Ajet staff. Despite carrying only one bag, a half-eaten bag of chips, and a duty-free bag, they unfairly demanded a baggage fee and accused me of “making a show” when I objected. Other Turkish passengers boarding that day faced the same mistreatment, particularly from two female supervisors—one with long black hair and one blonde—who were extremely rude, while two male staff members created difficulties for each passenger and shouted constantly. The atmosphere felt like a detention camp, and I do not accept such treatment; I request that Ajet take action against the staff involved and review all cabin baggage fees collected from passengers on that flight.
On June 23, 2025, I purchased a single PNR, baggage-transfer included ticket from AJET for a flight from Hatay to Istanbul with a connection in Ankara. However, the experience turned into a chain of customer grievances. Flight VF4205 from Hatay to Ankara was delayed at departure and, without any cle...
The worst flight experience of my life – I will NEVER fly with AJet again! On March 31, 2025, I was scheduled to fly from Düsseldorf to Istanbul on flight VF026. Just as we were about to take off, all passengers were suddenly told to disembark and collect their luggage because police reportedly noti...
On 16 November 2025 at 11:45, I purchased flight tickets from AJet for my wife and two children (ages 13 and 3) from Istanbul Sabiha Gökçen Airport to Ankara Esenboğa Airport under the PNR code 3DP88Z. First, without my knowledge, my wife’s seat was changed from 22C to 20C, leaving my children seate...
On October 27, 2025, my father and I purchased tickets for AJet flight VF3004 from Istanbul Sabiha Gökçen to Ankara Esenboğa (PNR: 3BB5YN). Before the flight, we checked in a total of three pieces of luggage. However, due to a last-minute work issue, my father was unable to travel. As I was boarding...
On 29.01.2025, at 10:40, I purchased tickets for myself and my two children from Ajet to go to Dusseldorf Airport from Istanbul Sabiha Gökçen Airport. I completed my online check-in procedures on January 28. After arriving at the airport at around 08:30 on January 29, I quickly completed my ticketin...
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