I'm an Airbnb host since 2013 and since 2015 I own a hostel and have had so many guests from airbnb. But since may 2024 they didn't send me any payment and it is high season now and estimately they need to send more then 50.000 tl. I've sent airbnb customer service hundreds of messages and instead of a solution, every time they find another excuse or said that they'll fix it but nothing happens. Their biggest excuse was that something is wrong with my bank. Yeah, of course 🙄 Today I said enough, and close all my listings so that no guest can book. It feels like somebody in the airbnb customer service is stealing money, but no more, until airbnb sends me all of the payment I'll keep all my listings close to reservation. I hope this issue will be resolved soon. Duygu from Lotus Garden Hostel 21 August 2024
On July 12, 2024, I inquired about the availability of a rental property through Airbnb, and simultaneously, ₺18,242.83 was withdrawn from my bank account. The host didn’t respond within 24 hours, so the reservation was canceled, but I never received a refund. I contacted Airbnb on July 13, and they...
On July 12, 2024, I inquired about the availability of a rental property through Airbnb, and simultaneously, ₺18,242.83 was withdrawn from my bank account. The host didn’t respond within 24 hours, so the reservation was canceled, but I never received a refund. I contacted Airbnb on July 13, and they...
I'm an Airbnb host. My last guest stayed at my apartment in January 2024 with reservation code HMHCAMWQEX. Airbnb has not released my payment for three months. I've sent them hundreds of messages requesting a resolution, but all they offer are apologies and assurances that their engineers are workin...
My reservation was canceled on Airbnb because the host didn’t respond, yet the payment was still withdrawn from my account. As you can see on the receipt, the charge was made by Airbnb, not the host. Since then, I’ve been in contact with customer service for over 15 days, and the issue still hasn’t ...
I booked a stay through Airbnb on March 19, 2024, using confirmation code hmafyxpkhd, and the total cost was shown as ₺5775. But when I checked my bank account the next day, I saw that ₺6430 had been withdrawn—₺655 more than the agreed price. Since then, I’ve been trying to get help from Airbnb’s c...
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