Flying with Air Arabia has been an absolute nightmare. Every single flight is delayed, and gate changes happen without any notification, leaving passengers scrambling for information. The in-flight meals are awful—enough to make you feel sick. To make things worse, the bathroom sinks are constantly clogged, making the experience even more unbearable.
I purchased a refundable ticket, yet when I requested a refund, they only offered half the miles instead of the full ticket price! How is this fair?
Air Arabia needs to fix its scheduling, improve hygiene, and honor refund policies. This is unacceptable customer service. I will never fly with them again unless they make serious changes!
I’m incredibly frustrated with Air Arabia after experiencing an unacceptable and poorly managed delay on our 1:40 AM flight. Initially, we were told there would be a 20-minute delay, then another 20 minutes, and so on. This continued until the delay stretched over 3 hours, and we still received no c...
I recently flew with Air Arabia, and I’m honestly shocked by how passengers are treated—especially on long-haul flights. On May 27, 2025, I flew from Malaysia to Sharjah (Flight G9803), a journey of nearly 7 hours, and not even a single glass of water was provided. Every food and beverage item, incl...
My recent experience with Air Arabia was nothing short of frustrating and disappointing. I was traveling on a connecting flight through Sharjah International Airport in Dubai, and my flight was delayed by six full hours. During this entire delay, no assistance or compensation was offered to us at th...
My Air Arabia flight from Istanbul Sabiha Gökçen to Casablanca was delayed by an astonishing 6 hours and 15 minutes. How can such an extensive delay be justified? The lack of communication made matters worse as customer service refused to answer calls, leaving passengers in complete uncertainty. Th...
I have been trying to reach Air Arabia’s customer service for a month with no success. I emailed them multiple times about my damaged luggage, but I never received a response. My suitcase was severely damaged—its wheel was broken, and the exterior was scratched everywhere. At the airport, no one as...
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