Amount Not Added In Wallet

manmohan
manmohan
4rabetsite
June 10 11:38 AM5

I deposited 9,999.99 Rs into my 4rabet account on 7th June at around 11:13 pm using UPI through Paytm, but the amount has still not been added to my 4rabet wallet. The Paytm transaction was completed successfully and I received the transaction ID 207937236*** yet my 4rabet balance has not been updated. I contacted 4rabet customer support about this issue and was told that they are “monitoring closely” but despite this, there has been no progress and the amount is still missing from my wallet. This situation is causing me serious inconvenience, as my money has been debited but is not usable on the platform. I kindly request that my 9,999.99 Rs deposit be credited to my 4rabet wallet immediately, or that you urgently investigate and resolve this issue without any further delay.

June 10 2:06 PM (2 hours after complaint)

Dear Manmohan s., regarding SUP-1530490, UTR 207937236635, if the deposit was unsuccessful, please first check whether the funds have already been returned to your bank account. If the refund has not yet been received, we kindly ask you to wait for the return of funds. In such cases, refunds are typically processed and returned to the sender within 10 business days. Note: Business days are considered Monday through Friday only. Saturdays, Sundays, and public holidays are not counted as business days. If you need further assistance, please contact us via Telegram @help4rabet_support_bot or email [email protected].