I made a deposit to my 1xBet account, but the money never showed up. I sent an email right away, but all I received in return were automated replies saying, “We’ll get back to you.” No one ever did.
I then called customer service hoping for real help, but I was treated with complete indifference. The representative spoke to me in a dismissive tone, as if my problem was a joke. It was deeply unprofessional and unacceptable.
I have proof of the transaction—my payment receipt clearly shows the money was sent. Yet I still don’t have access to the funds I deposited. This experience is extremely frustrating and has made me question whether my money is even safe on this platform.
1xBet, I am demanding a full investigation into this missing deposit and an immediate refund or account credit. Your support team needs serious improvement—players shouldn’t have to beg just to get basic help. Take this seriously and resolve it now.
I deposited 2000 TL into my account but it did not reflect in my account. After my previous complaint, the company contacted me and told me via WhatsApp to deposit another 2000 TL, saying that 4000 TL would be credited to my account. I deposited it as well. A week has passed and it still hasn't been credited to my account. I contacted them again via WhatsApp and now they are telling me to deposit another 4000 TL. What kind of thing is this, what are they trying to do? I want my money to be refunded to me. Please, can someone in authority help me?
I deposited money into my 1xBet account, but it never showed up. It’s been days, and I’m still waiting. I’ve checked both my bank and my betting account—the money left my bank, but nothing was credited to my 1xBet balance. There’s no record of a completed transfer on their end, and I’ve received no ...
This morning, between 10:00 and 11:00 AM, I made a deposit on 1xBet, and while they took my money, it never appeared in my account. I've been waiting for hours, and all I get from customer support is excuses like "wait for a response," "send an email," "try again later." I've explained my situation...
I deposited money into my 1xBet account, and while the amount was deducted from my bank balance, it was never credited to my account on the platform. Instead, I received a message from the site stating that my deposit was rejected—yet the money is still gone. To make matters worse, I’ve been trying...
I am beyond frustrated with 1xBet and their complete lack of customer support. I deposited money into my account, but it never showed up. On top of that, the promised bonus was also not credited. The worst part? There is absolutely no one to talk to about these issues. It’s nearly impossible to reac...
I deposited money into my 1xBet account, but it never appeared in my balance, nor was it refunded. Despite reaching out to their customer support, the only way to communicate is via email, which takes hours or even days to get a response. And when they do respond, it’s generic and unhelpful. It fee...
