On August 31, 2025, at 01:21 AM, I deposited ₺2,000 into my 1xBet account via bank transfer using my user ID 12*. Despite the transaction being confirmed, the funds have not been credited to my account even after more than 24 hours.
I immediately contacted 1xBet live chat support, and I was told the issue would be resolved within an hour. When nothing happened, I requested a call, and over the phone I was assured the money would be credited within 1–3 hours. Yet again, nothing was deposited into my account. This is not the first time I have experienced this issue—similar delays have happened before, which makes me lose confidence in their payment system.
I carried out this transaction from Istanbul and contacted support multiple times through both live chat and phone calls, but my problem remains unresolved. Despite repeated promises, 1xBet has failed to deliver on its commitments, leaving me unable to use my own funds.
I am demanding that my ₺2,000 be credited to my account immediately and that 1xBet implement proper measures to ensure these payment delays stop happening in the future. Customers should not have to chase down their own money every time they make a deposit.
On July 30, 2024, at 1:31 AM, I deposited ₺1000 into my personal 1xBet account via bank transfer. Even though several days have passed since the transaction, the amount has still not been credited to my account. I’ve contacted customer service multiple times, but every time I’m told the same thing—...
Today at 07:52 AM, I deposited ₺6,000 into my 1xBet account. Now, more than nine hours later, the funds have still not been credited to my account. This delay has prevented me from using the platform as intended. I contacted 1xBet customer service by email three separate times throughout the day. H...
On September 8, 2025, at 19:47:52 and 21:26:18, I deposited a total of ₺22,000 into my 1xBet account via bank transfer through İş Bank. However, the money never appeared in my 1xBet balance, nor was it returned to my bank account. I contacted 1xBet customer service multiple times through both email...
On September 14, 2025, I deposited ₺3,000 into my 1xBet account in advance to place a bet on an upcoming match. However, the money was never credited to my account. Despite completing the payment correctly, 1xBet failed to transfer the funds, which left me unable to place my bets and caused unnecess...
On August 26, 2025, at 21:18, I deposited ₺2,000 into my 1xBet account (User ID: 136621***7) using QNB Finansbank. I have the official receipt of the transaction, and the transfer was made from my own personal bank account. Despite this, the money has still not appeared in my 1xBet balance, even tho...
