On December 1, 2025, at around 22:23, I deposited $470 into my 1xBet account via bank transfer/FAST using the mobile app. I completed the payment to the account I was directed to, but when the funds did not appear for a long time, I contacted customer service.
When I explained the situation through live support, I was first told that it would be resolved within 24 hours. After more than 24 hours passed with no result, I contacted them again, and this time I was told the process could take between 1 and 11 days. Today is the 7th day, and despite sending the receipt in PDF format, the money still has not been added to my account, nor has any concrete solution been offered.
I have been using this site for nearly 10 years, regularly making deposits and withdrawals, and I have never experienced such an issue before. Considering both the high amount involved and my previously problem-free experience, this delay is causing me serious hardship.
My user ID is 56995. I request that the $470 transfer dated December 1, 2025, be reviewed immediately and that the amount be added to my 1xBet account as soon as possible, taking into account the receipt I have already provided.
On November 4, 2025, I submitted a withdrawal request of $2,370 through the Fast Banking method on 1xBet. Despite the time that has passed, my transaction is still marked as “pending,” and no payment has been made to my account. During this process, I contacted customer support multiple times. Each...
On June 10, 2025, I transferred ₺3900 to the bank account provided by 1xBet using the fast bank transfer method. I followed all the steps correctly and submitted the deposit form immediately. However, my deposit request was rejected—not once, but 8 or 9 times. I also sent the required documents and...
On November 28, 2025, I made a $24 deposit into my 1xBet account. However, this transaction has still not been approved after 10 days, and the money has never been credited to my account. In the system, the transaction continues to appear as “processing” and does not reflect in my balance. During t...
On 20.08.2025, I made a deposit into my 1xbet account (No: 130975**)** via bank transfer. However, the funds never appeared in my balance. I immediately contacted customer service through live chat, email, and phone several times. Instead of a solution, I was told “you deposited to the wrong account...
