1xBet Account Disappeared After Changing Phone Number — How to Recover It

I have been playing and withdrawing money on 1xBet without any problems for a long time. However, after changing my phone number today, I started receiving an error message saying “username not found” whenever I try to log into my account.

There is approximately $380 in my account, and I currently have no access to these funds.

I contacted customer service via live chat and email, but I haven’t received any response. I’ve never experienced such an issue before, and my account had no verification process active — the problem only began right after I changed my phone number.

I request that access to my account be restored immediately and that the $380 balance in my account be secured and refunded to me without any further inconvenience.