5
Kerem is very satisfied with the result
Resolved

1xBet ₺50,000 Deposit Rejected – No Response from Support

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Kerem
March 14, 2025 3:43 pm
73
Kerem's Thank You Message
“The process that normally takes 2-3 minutes took 1 week.”

On March 14, 2025, at 03:44, I deposited ₺50,000 into the QNB account provided by 1xBet. However, at around 07:00, the system rejected my transaction without any clear explanation.

Shortly after, I received an email from 1xBet, but instead of resolving the issue, they left me waiting. I immediately sent my deposit receipt as proof, yet I still haven’t received any response or solution.

This is an unacceptable delay, especially for such a large amount. 1xBet, process my deposit immediately! I shouldn’t have to chase down customer support just to get my money credited.

Kerem
Kerem
March 21, 2025 12:11 pm

After long efforts, the money was finally deposited into my account (after 7 days)

Kerem
Kerem
March 21, 2025 12:15 pm

The process that normally takes 2-3 minutes took 1 week.

March 21, 2025 12:43 pm (6 days after complaint)

Hello, Have a nice day.

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