1win Withdrawal to MTN Mobile Money Stuck Pending for 48 Hours

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Owura
March 09, 5:09 pm
1

I am experiencing a problem with withdrawals on my 1win account. I requested a withdrawal of 112 Ghana cedis via MTN e-wallet, and the transaction has been pending for about 48 hours.

Despite waiting, the status of the transaction has not changed, and the money has not been credited to my MTN wallet.

I contacted 1win customer support regarding this issue, but they only told me that my request is being processed. However, the withdrawal still remains pending without any clear action or explanation.

My account details are ID 352553755 with the username Kofi, and the pending withdrawal is linked to this account.

I kindly request that my withdrawal be approved and paid to my MTN e-wallet immediately, so that I can receive the 112 Ghana cedis without any further delay.

1win-withdrawal-to-mtn-mobile-money-stuck-pending-for-48-hours-1.jpg
March 10, 1:21 pm (20 hours after complaint)

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