1Win Delaying My Refund for Over a Week – No Payment, No Support

Ali
February 03, 7:46 pm
75

I have been waiting for my refund from 1Win for over 7-8 days, yet they keep delaying the process and making excuses. Despite multiple attempts, I cannot reach customer service—and when I finally do, they tell me to submit another deposit request, but at the same time, they say I should not deposit any money.

I followed their instructions, yet nothing changed. They still refuse to process my refund. If they can’t even pay back ₺1000, how can anyone trust them to pay out bigger winnings?

This is beyond frustrating. I demand an immediate refund and a clear response from customer service instead of being endlessly misled.

July 28, 4:54 pm (5 months after complaint)

Hello! If your issue still persists, please contact us through our technical support chat. We will review the situation and definitely help resolve your problem. Sincerely, the 1win team.

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