Recently, I purchased a burger meal and had a horrible encounter with Zomato. The contents of the bag were totally spilt when the meal arrived; the wrapper was ripped. The burger was squished beyond recognition; the chips were sloppy. It seems to have been handled sloppily throughout delivery. I tried right away to report the problem to Zomato customer service, but I couldn find a live agent. The chat assistance gave broad answers and no recompense or fix for the damaged meal. Although I used Zomato often in the past, this experience has caused me to rethink. I am considering moving to another platform in search of improved service quite seriously.
Using Zomato, I placed supper orders for my family expecting it to show up at the designated hour. The delivery time changed from 20 minutes to 15 minutes and so on after waiting almost two hours. Concerned, I phoned the delivery executive to find out that I apparently did not answer their calls, he...
Having been using the Zomato app for a considerable period, I would want to share my experience with it. I have always had the same problems even though I often get food and snacks on the site. One often occurring issue is that orders cannot be revoked as needed. I recently ordered by mistake and qu...
On August 2, 2025, I ordered food through Grubhub, but the delivery person never came. I waited more than an hour after the time I thought it would arrive, kept checking the app, and then I saw that it was tagged as "delivered," but nothing ever came. I reported the issue right away using the app an...
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