On Wednesday, my package was marked as delivered to a relative, even though I was at home and no one rang the doorbell or handed anything to me. I find it hard to understand how a major brand like Zara can work with such a careless delivery company. Despite messaging Zara through their online platform for two days, no one has contacted me, and all I keep hearing is “please wait.” If you can’t even track your own shipment, how are we as customers supposed to? I am kindly requesting that my package be located and delivered to my address. It’s truly surprising that there isn’t even a phone number where we can reach you.
I’m beyond frustrated with my recent Zara online shopping experience. I ordered two items, and while the first one arrived without issue, the second item has mysteriously vanished. The courier marked it as delivered at a ridiculous hour during the night, but there was no knock, no doorbell, and cert...
I recently ordered a product from Zara, and according to the tracking information, it was marked as delivered within a day. However, I never received the package. I live in a high-security residential complex where every entry and exit is recorded, yet there is no record of any package being deliver...
I am frustrated with Zara’s delivery service. The delivery date for my order has passed, yet my package still hasn’t arrived. I’ve contacted Zara’s customer service multiple times, but they have been absolutely unhelpful. I’ve received no clear updates, and I cannot even reach the shipping company t...
As a loyal Zara customer, both online and in-store, I am highly unhappy with my recent online purchase. On July 15th, I placed an order, and on July 18th at 11:19 PM, I received a notification stating that the product had been delivered. However, I never received the package and was not asked for th...
I placed an online order with Zara on September 20, and after the package never arrived, I requested a refund on September 26. Customer service assured me I would get my refund once the items were returned to the warehouse. Now it’s been over two weeks since my refund request and three weeks since t...
Comments