Zara Home Plush Pillow Faded After One Wash

I received a rocket-shaped plush pillow from Zara Home as a gift for my child. After using it for only about two weeks, I washed it exactly according to the care instructions. However, after the very first wash, the color faded significantly and the shiny finish on the product completely disappeared.

I do not consider it acceptable for a children's product to fade this severely after such a short period of use and after only one wash. Having a relatively new product become damaged in this way was very disappointing in terms of both quality and durability.

I request that the product be inspected, that it be evaluated as a defective product, and that I be offered a refund or replacement.