I submitted a return request a week ago for a bowl and serving board that I purchased online from Zara Home (Return No: 3006389229). However, during this time, the pickup for the return has not yet been completed. I have tried calling customer service multiple times, but no one answers, and I have also received no response through other communication channels.
I request that the return process be completed immediately and that the ₺5,680 I paid be refunded to my account without further delay. I also ask that my inconvenience during this process be resolved.
I returned the items I purchased from Zara Home under order number 80091055675, which totaled ₺17,400. While part of the refund was processed, it’s no...
I placed an order on Zara, which was delivered on January 25. I returned it just two days later, on January 27. However, my refund has still not been processed. When I contacted customer service, they confirmed that the return reached their warehouse, but that was weeks ago! There is no valid reason...
I returned an item from my Zara Home online order (order number 80062657032) on November 11 after it was delivered. Although the product has been received at their warehouse, no refund action has been taken. I’ve tried contacting customer service, but their phone number is not active, and they have...
I initiated the return of a women’s pants and dress from my Zara online order #6568116001 on October 1, 2025. Although two weeks have passed and the return has been approved, the refund for the pants has still not been credited to my card, and the status in the system continues to show as “pending.”...
I purchased two separate pieces (top and bottom sold individually) from Zara’s online store and returned them. I initiated the return process three weeks ago, and my order number is 53902860901. When I contacted Zara, they told me that the refund had been sent to my bank. However, when I checked wit...
Comments