How to Get Refund for Missing Item in Zara Home Online Order

Mina
Zara Home
September 19, 2025 3:16 PM11

On August 25, 2025, I placed an order through Zara Home’s online store (Order No: 80098020073). However, the placemat included in my order has still not been delivered. Since my order was incomplete, I contacted Zara Home customer service, and they informed me that a case had been opened regarding the issue. Yet, weeks have passed, and I have not received any follow-up or resolution.

I request a refund for the missing placemat, which was supposed to be picked up from the Akmerkez Zara Home store. I kindly ask that this issue be resolved as soon as possible.

Comments

Similar Complaints

I Face Missing Curtain Issue with Zara Home Online Order Delivery

Oguz
Zara Home
August 11, 2025 3:18 PM14

On June 5, I placed an online order (No. 80096712047) through the Zara Home website. My order included two curtains, but...

Zara Home Online Order Not Delivered and No Support Available

Seyma
Zara Home
December 23, 2024 2:27 PM22

I placed an order on Zara Home's online store on November 12, 2024, and I still have not received the product. Despite m...

Zara Home Order Return Accepted, but Refund Still Not Processed

Ceyda
Zara Home
November 21, 2024 11:56 AM22

I returned an item from my Zara Home online order (order number 80062657032) on November 11 after it was delivered. Alth...

Zara Home Charged My Card Without Creating an Order

Esra
Zara Home
October 16, 2024 7:24 PM26

On October 13, 2024, I attempted to purchase an item from Zara Home’s online site. Due to an error in the mobile app, my...