YoHo keeps charging me monthly after cancellation, what steps actually stop the payments?

If YoHo keeps charging you monthly even after cancellation and you want to actually stop the payments;

Confirm the cancellation properly;

• Log in to your YoHo account → Subscription/Billing and make sure it shows Canceled
• Take screenshots of the cancellation confirmation or status
• Check your email (including spam) for any YoHo cancellation confirmation
• Note the dates and amounts of charges that happened after cancellation

Check where the subscription is managed;

• If you subscribed via App Store (iOS), go to Apple ID → Subscriptions and confirm YoHo is canceled
• If via Google Play (Android), go to Payments & subscriptions → Subscriptions and confirm cancellation
• If you paid directly by card, log in on YoHo’s website and check billing there

Contact YoHo Support immediately;

• State that you canceled but are still being charged monthly
• Provide your account email/username, cancellation date, and charge details
• Attach screenshots of the cancellation proof and bank/card statements

Ask them to;

• Confirm why billing continued after cancellation
• Stop all recurring charges immediately
• Refund the post-cancellation charges

If charges continue despite support contact; share your experience and consider filing a complaint on Xolvie to seek visibility and force a resolution.