For the last two months, I've been trying to leave Yemek Sepeti Express courier service, but every time I inquire, I'm informed that my request is still waiting to be processed. I inquired about the response time for these requests and was told it would take five business days. However, two months have gone by with no action taken. I have decided to discontinue my relationship with your couriers due to their unprofessional conduct, which includes improper package deliveries and even consuming the food intended for delivery. I have completely stopped using the system because of this. I would appreciate it if you could complete my request promptly, allowing me to continue my work without any unwarranted hold-ups. It’s truly disappointing to encounter such carelessness, and I strongly encourage you to address this issue quickly.
I would like to report a serious issue regarding the delays in my recent orders. Due to my busy work schedule, I frequently use Yemeksepeti and rely on it for most of my meals. However, for the past four days, my breakfast orders from the same restaurant—despite being prepaid and marked as priority—...
I placed an order on Yemeksepeti at 10:16 AM, with the restaurant’s stated delivery time being 5-20 minutes. Despite the restaurant preparing and handing my order to the courier promptly, the delivery didn’t reach me until 10:55 AM. As you can guess from the timing, this was a breakfast order contai...
Although we prefer not to collaborate with Yemeksepeti couriers, they restrict us from utilizing our own. This has a detrimental effect on our restaurant, creates discomfort for our customers, and results in unfavorable feedback. The sole entity accountable for this situation is Yemeksepeti and thei...
During my time managing my own courier service, I consistently earned over ₺5,000 daily, and everything was running smoothly. However, after I began using Yemek Sepeti’s courier service, my experience took a turn for the worse. My revenue has plummeted significantly, making it hardly worthwhile to c...
I registered my business with Yemeksepeti, and everything went well. However, when we converted to working with Yemeksepeti couriers, I requested that we switch to employing my own couriers instead. Despite sending four distinct emails, I have not received a response. The lack of communication has l...
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