I purchased a Xiaomi A Pro 55” TV, but no authorized service has been arranged for the installation. Even when I said I would return the product if installation wasn’t provided, I was basically told “do whatever you want.” The level of customer service is zero.
If you’re not going to stand behind the products you sell, then why sell them in the first place? I request that the necessary action be taken.
On August 1, 2023, at 9:00 AM, I contacted the Xiaomi TV installation helpline at 0850 502 0808. I informed them that I had purchased a TV and requested installation service. They took the serial number and other details and said the service team would call me within 2 days. However, it's been days,...
I have been experiencing a serious problem with my Xiaomi TV Box S for about two months. The device constantly freezes, making it impossible to use it properly. This issue occurs all the time during use and disrupts watching content. Because of this persistent freezing problem, I have contacted the ...
I placed an order for a Xiaomi television on November 8 through mi.com, paying ₺27,999 by credit card. However, despite the time that has passed, my shipment has still not been delivered. I contacted mi.com customer service multiple times, but I was not given any clear information, nor was I provide...
I wanted to tell you about something that happened to me, just a few days back, I ordered a dope pair of wireless headphones straight from Xiaomi's website. I was so pumped for their arrival, but it ended up being a total bummer, the headphones came, but they're totally not working at all. Like, str...
you won't believe the crazy situation I had with this product I bought. like, after using it for only a month, it just randomly shut down and wouldn't turn back on. I was so annoyed, so I thought I'd give Xiaomi's repair service a shot to see if they could fix it. But they totally said no to fixing ...
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