I use an iPhone 15 and I have been using the Xena service to buy gifts. About a week ago, my access on Xena was suddenly blocked without any explanation, and since then I have not been able to see any of the gifts that are normally available. When I enter Xena, the gifts simply do not appear and I am unable to make any purchases. I sent three separate emails to Xena support about this issue, but I have not received any response so far, and I have not been given any reason for why my access was blocked. I request that my account be immediately unlocked and that my full access to view and purchase gifts on Xena be restored. I also expect a clear explanation as to why my access was blocked without notice.
Over the past two years, I made multiple balance top-ups through the Xena app for in-app purchases. However, about three months ago, my account was banned by the application, and since then I have not been able to access my account. After my account was banned, I attempted to contact Xena through t...
My Xena Live account was permanently banned about two days ago without any explanation. Before the ban, I was using my account normally and did not engage in any rule violations, cheating, or inappropriate behavior. After the ban, I lost access to my account and the ability to use the balance that ...
I can’t access my Xena Live account, and I have no idea why. I haven’t violated any rules, I don’t cause trouble, and I stay out of conflicts. Yet, I’m locked out of the platform for no reason. Yesterday, another user insulted and cursed at me, but I didn’t even respond. Now, I find myself unable t...
On March 15, 2025, my iPhone 14 was banned on the Tango Live app without any explanation. When I try to use the app, I see that my device has been blocked, yet no warning, message, or reason was ever provided to me. I believe this action is unfair, and since no clear justification has been shared, ...
I have been using the Tango app for years and truly enjoy it, but since last night, I have been completely unable to log in from my Android phone. Even when I try using different accounts, I encounter the same issue every time—only a message saying “Read the Guidelines” appears, and I cannot access ...
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