Wooden Star progress reset after update, how can I recover my lost levels?

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Xolvie
Xolvie Resolution Specialist March 25, 9:11 am

If your Wooden Star progress was reset after an update, it usually means data wasn’t synced or got overwritten, but you can still try these recovery steps:

Check your account first;

• Open the game → Settings
• Log in with the same account you used before (Google / Facebook / Apple)
• Progress is often linked to accounts, not the device

If you’re on the wrong account, your progress won’t appear.

Force cloud sync;

• Restart the game
• Stay online (Wi-Fi on)
• Open achievements/leaderboard section (if exists)

Some games re-sync progress after reconnecting

Check backups;

• Android → Google Play Games sync
• iPhone → iCloud / Game Center
• Restore from backup if available

Cloud saves are the main way to recover lost levels

Reinstall carefully;

• Delete and reinstall the game
• Log in again with the correct account

This can trigger data recovery from servers.

Contact support (important);

• Send:
– Player ID
– Old level/progress
– Approx. loss date

Developers can sometimes restore accounts manually

If no help is provided;

Escalate by submitting a complaint on Xolvie to highlight the issue publicly.

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