Wondershare Refund Denied After One Time Use

I purchased the passcode lock screen removal feature from Wondershare Dr.Fone via the Wondershare website in Türkiye on 14.04.2026. My order number is CO1890781186366242835. After the purchase and a 3‑day free use period, I was charged 23.88 USD. I used the product only once to start a recovery process and then realized it was not the product I actually intended to buy. I immediately initiated a refund request, but Wondershare rejected it on the grounds that I had used the product. I find this approach contrary to basic consumer rights because I made a wrong product choice, used it only once, and requested a refund shortly afterward. Despite this, my request was denied, and I was left feeling that the company is not acting in good faith toward its customers. In light of the above, I request a full refund of the 23.88 USD charged under the order number CO1890781186366242835 and the cancellation of any related subscription or automatic renewal. I expect Wondershare to review my case fairly and to process my refund as soon as possible.