On January 21, 2026, during my Wizz Air flight (flight number W95771) from London Gatwick to Istanbul departing at 1:50 PM, I was charged £64 on my credit card for my carry-on bag under ticket PNR mkrmwp. However, on my outbound flight from Istanbul to London on January 17, 2026, I traveled with the exact same carry-on bag and was not charged any additional fee.
During the process at Gatwick, I specifically informed the staff that my cabin baggage allowance was sufficient and that I did not want to purchase any additional baggage. Despite this, I was treated rudely and charged £64 without any clear explanation. I also observed other passengers with similar-sized carry-on bags passing through without paying any extra fees. When I asked the staff about this, they claimed that those passengers were U.K. citizens.
I do not understand why I was charged for the same carry-on bag on my return flight when no fee was applied on my outbound flight. I believe this inconsistency is unfair, and I have suffered both financially and emotionally as a result. I request a refund of the £64 that I believe was wrongfully charged to my credit card.
On January 19, 2026, at 10:10 AM, I encountered an unfair charge related to my personal bag on my Wizz Air flight from Istanbul to Budapest. My personal bag met the airline’s stated size requirements and weighed 8 kg. Despite this, during check-in, the staff member demanded a payment of 60 Euro for ...
On January 7, 2026, on my Wizz Air flight W6 2290 from Stuttgart to Budapest with reservation number ZKGGJC, I was subjected to a completely unjust additional charge during boarding control at Stuttgart Airport. Even though I was carrying only one laptop bag, without any actual measurement or proper...
On January 3, 2026, during my Wizz Air flight departing from London Luton Airport, I experienced a serious issue regarding baggage fees. For my return flight to the U.K., I had already purchased an additional 20 kg checked baggage allowance online and paid €40 in advance. When I arrived at the airpo...
On January 20, 2026, before my Madrid–Venice flight, I purchased checked baggage allowance through Wizz Air for €52. Even though my total baggage weight was within the purchased limit, I was charged an additional €65 at Madrid Airport during check-in simply because my baggage consisted of two separa...
On April 11, 2025, I was scheduled to fly from Istanbul Airport to London Gatwick on a Wizz Air flight departing at 04:35. I completed all my check-in procedures without any issues — my bag was accepted, my boarding pass was issued, and no one said a word about any problem with my luggage, including...
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