WhatsApp Keeps Banning My Account Without Any Terms Violation
I have been using WhatsApp on my Samsung S21 and now on my iPhone 12 only for normal personal chats, yet my account has been banned repeatedly with the message that I have “violated our Terms of Service.” This is simply not true in my case, and I believe I am being banned by mistake, possibly due to a technical glitch. The first time this happened was on 17 June with a 24‑hour review, and since then I have been banned a total of six times within about two weeks, including the ban I am currently under. Each time, I have contacted WhatsApp support, but the process has been extremely frustrating. I am only able to interact with what is clearly an AI assistant, which keeps giving limited, generic answers and never connects me with a real human being. The assistant runs me in circles, does not answer my specific questions, and does not take any responsibility or provide any accountability for these repeated, unjustified bans. I am requesting that WhatsApp thoroughly investigate my account, clearly identify what is causing these bans, and permanently resolve the issue, as I am being penalized in error. I would like a clear explanation from a human support representative, not just automated replies, and I want my account to remain active without further mistaken bans.
Wow, so I managed to reactivate my account again this morning, only to be banned an hour later. This is a ridiculous situation.
Oh well I've been banned again, so the complaint doesn't seem to be making any difference??
Yep banned again, has to be the 9th time or maybe more.. This is beyond a joke and really is pissing me off. I think it's because the stupid AI system they are use thinks I'm swearing as I'm translating my conversation into Spanish and it's to dumb to figure it out!
I spoke too soon! I thought it was finally over, but I've just been banned again for no reason.
