My WhatsApp Was Closed Due To Age Violation
I have been unable to access my WhatsApp account since 08.09.2026, and the problem is still ongoing. When I try to enter my account, I am directed to a screen stating that my WhatsApp account has been closed for violating age requirements, and then to an artificial chatbot where the conversation gets stuck in a loop and ends without offering any real solution. My WhatsApp account is linked to a Turkish phone number that I have been using actively for 17 years. I am an adult user and I meet the age requirements, so I do not understand why my account has been closed on the grounds of age restriction. Apart from this on-screen notice, I have not received any error message, security warning or explanatory email from WhatsApp. The problem occurs on my phone and, because I cannot access my account there, I cannot use WhatsApp Web either. I have tried every solution that can be reasonably expected from a user and followed the directions in the bot, but the process always returns to the same chatbot loop without connecting me to a real support channel or solving the access problem. I request that my account access be immediately restored and that the incorrect age-violation assessment on my account be reviewed and corrected. If necessary, I am ready to share my ID card or passport to verify my age and identity. I also expect to be clearly informed about the reason for this decision and to be provided with a real and effective support channel instead of a repetitive chatbot flow.






