WePlay Banned My Account Without Reason—I Just Need 12 Hours to Retrieve a Contact

Hello. My WePlay account was banned yesterday evening without any explanation. I was simply chatting with a friend when I had to step away for a while. I logged out of the app, and when I returned, I saw I had received a device ban.

I honestly don’t know what I did wrong, and I strongly believe I didn’t violate any rules. Even if there was a misunderstanding, I’m not asking for much—I’m just asking for temporary access to my account for 12 hours. I urgently need to retrieve a very important phone number from a close friend, and I don’t have any other way to reach them.

This is a serious matter for me. Please review my case and grant temporary access so I can retrieve the contact information. I’m not trying to bypass rules—just asking for a one-time exception for something very personal and important. I hope to hear back today. Thank you.