Please Unban My Weplay Account

My WePlay account registered with the email address gulabk***[email protected] and user ID 48060*** has been banned for allegedly violating community rules. When I try to log in, I see a warning on the screen stating that my account has been blocked for 720 hours due to a community rules violation. This ban started on 6th July, and since then I have not been able to access my account. I did not receive any clear explanation about which rule I supposedly violated, and I do not believe I have done anything that would justify such a long restriction. I contacted WePlay support regarding this issue, but they did not respond to me at all. Because of this situation I cannot use my account on special days such as my best friend’s birthday, and I am very upset that I cannot participate in activities with my friends on the platform. I kindly request that my account be reviewed in detail, that I be informed clearly about the exact reason for the ban, and that my account be unblocked as soon as possible if there is no serious violation.