Vivense Still Hasn't Delivered My Chairs
On April 4th, the delivery team collected my chairs, assuring me that they would be returned after the holiday. It's been more than a month, and I'm still waiting for my chairs. Regardless of my repeated attempts to communicate via email, I continue to receive unsatisfactory responses. This is highly reckless. In the past, when I encountered a similar problem, the repair was efficiently completed at my residence within half an hour. What's the reason for the delay this time? Furthermore, why is nobody assuming accountability? As a customer who furnished my home with Vivense, I must say that this experience has been extremely disappointing. I have decided not to continue shopping with you, so you have lost a customer. Please return my chairs as soon as possible.
Hello, In order to check your order and provide you with more detailed information, we kindly ask you to share your order number or the contact information registered with the order (phone - email address) with us. Thank you for your understanding, and we wish you a good day. Best regards, Solution Center
My order number is aff403970275, the product is the Stormi Kitchen Table Set in Atlantic Grey with 4 Soho chairs.
Hello, We have received the feedback you sent to us via Şikayetvar. A detailed investigation will be conducted on the matter, and our solution center will get back to you. Due to the importance we place on customer satisfaction, the feedback we receive from our valued customers is very important to us. Thank you for your understanding, and we wish you a good day. Best regards, Solution Center
Hello, The issues you reported have been resolved, and your satisfaction has been ensured. Due to the importance we place on customer satisfaction, feedback from our valued customers is very important to us. For any questions, suggestions, or opinions about Vivense, you can reach us. Thank you for your understanding, and we wish you a good day. Best regards, Solution Center
Thank you, Mrs. Melike.
