Vivense False Advertising Regarding Interior Design Service
On November 25, 2025, I filled out the form for the interior design service displayed on Vivense’s website. The service appeared to be active, and the site requested my personal information, which I shared in good faith. However, no one contacted me—neither by phone nor by email. When I spoke with live support and reached the company directly, they openly stated that they are not currently offering any interior design service. In other words, a service that does not actually exist is being displayed on the website as if it were active, and users’ personal data is being collected through it. I request that Vivense immediately stop presenting an inactive interior design service as available, end this misleading practice, and cease processing any personal data collected unfairly in this context.
Hello, We called you on 26-11 via your registered phone number, but we were unable to reach you. If you could let us know a time when you are available, we would like to contact you. Best regards, Solution Center
Hello, First of all, we would like to express that we are very sorry for the negative experience you have had. Following our phone conversation, you have been provided with the necessary information regarding the issue. You can be assured that everything necessary will be done to resolve the problem. Thank you for your understanding, and we wish you healthy days. Best regards, Solution Center
