Vivense Eti Sofa Set Delivery Delay

July 8, 2024 10:53 AM34

My Eti sofa set order with Order Number e3b706785722 placed on January 13, 2024, has not been delivered for 3 months. Despite numerous calls to customer service, they keep giving excuses like "the delivery vehicle broke down" or "it's getting late." This customer service approach is unacceptable. If the product is not delivered today, I will assert all my legal rights and demand reimbursement of the paid amount with interest.

July 8, 2024 12:22 PM (1 hour after complaint)

Hello, We have received the feedback you sent to us via Şikayetvar. A detailed investigation will be conducted on the matter, and our solution center will get back to you. Due to the importance we place on customer satisfaction, the feedback we receive from our valued customers is very important to us. Thank you for your understanding, and we wish you a good day. Best regards, Solution Center

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