5
Resolved

Vivense Dining Table Cancellation Complaint

January 31, 2024 7:29 PM20

Around 40 days ago, I made a purchase for a dining table that can accommodate six people from Vivense. Unfortunately, after a long wait, I received an email and SMS informing me that my order had been canceled. Who will cover the financial loss I suffered during this time? Why was my payment held for 40 days if the item was unavailable? I'm really frustrated with the lack of communication and resolution from Vivense. I just need to vent and share my experience with this whole ordeal.

February 1, 2024 11:13 AM (15 hours after complaint)

Hello, To provide you with more detailed information by checking your order, we kindly ask you to share your order number or the contact information registered with the order (phone - email address) with us. Thank you for your understanding, and we wish you a good day. Best regards, Solution Center

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