The delivery of my purchase from Vivense on April 1st brought me great satisfaction. I chose to get the installation service, hoping it would be finished within the promised seven working days. However, it's already April 19th, and despite reaching out twice to inquire about the status, I'm still left wondering if the installation will ever happen.
I bought 4 wall sconces from the Vivense brand. Unfortunately, my attempts to reach customer service for technical inqui...ries were unsuccessful. The products were delivered a week later than originally promised. When I tried to install them, I quickly noticed that they had distinct variations and wer
I placed an order with Vivense five months ago, and to my disappointment, it has yet to be delivered as of March 28, 202...4. I've already made the payment, but I still haven't received the product. In addition, I'm having trouble getting in touch with the store where I made the purchase and customer s
The assembly of the wardrobe I bought from Vivense still hasn't been finished since October. I’ve called a bunch of time...s and tried to follow up, but I haven’t heard anything back, and the system still says the installation service is on its way. It just adds to the frustration that I've already pai
We haven't been able to reach them for the past month for the installation service that is supposed to be done within a ...week after delivery. Reaching Vivense by phone is basically impossible, just so you know. If you're looking for someone to talk to, forget it—there simply isn't anyone. When you tr
I recently made a purchase from Vivense for a cabinet that I plan to mount on top of my washing machine. Even though it'...s been 15 days, the cabinet still hasn't shown up. When I contacted Vivense, their response was quite disappointing: "We are unable to send it at this time, and we cannot provide a
