It's been five months. I purchased a kitchen table set, and no one has reached out to me. Every week, I call, and each time, they assure me, 'Not this month, maybe next month,' but my table is still nowhere to be seen. This company has now etched its place in conscience. I paid upfront and didn't even opt for installments. I believe there are many others suffering like me. I want the current table's price as my payment. They refuse. Every time I call, they say, 'The product is in the preparation stage; let's talk to the workshop, and we'll get back to you,' but no one has gotten back to me so far. It's always me making the calls. Excuses every time. Just called, and they said 'January 5 or 9.' Now they're saying 'February 5 or 9.' I do not forgive them for this injustice.
I ordered the Juno Coffee Table (TB4-133) from Vivense on January 31st, and the mobile app indicated it would be delivered between February 26th and 28th. When I called Vivense on February 26th-27th, I learned that the product couldn't be supplied at all. They offered a refund, so I requested it on ...
We have been waiting for the dining table set we ordered from Vivense for approximately 4 months, but unfortunately, they have been unable to fulfill our order. The dining table set we initially chose was priced at approximately ₺10,000. After a considerable wait and being informed of a scarcity of ...
On 7.6.24, I placed an order with Vivense. Despite contacting you twice to request an expedited delivery, my order was shipped on the very last day of...
I purchased a kitchen table from Vivense about a month ago, but they sent the wrong color for the model I ordered. Despite requesting an exchange, they sent the same incorrect table again. Taking matters into my own hands, I returned the table with the delivery person, prompting a new exchange proce...
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