Refund Delay at Vivense
In September, I was eagerly anticipating the arrival of the products I had bought from Vivense. However, my excitement quickly turned to disappointment when I received an SMS on November 28th, informing me that Vivense had canceled my order. Lacking any explanation or contact person. Jump ahead to December 27, and there has been a complete lack of communication, no attempt to resolve the issue, and most importantly, no reimbursement. They give off an air of being a mysterious company. Isn't there anyone in charge?
My messages are going unanswered.
Hello, To check your order and provide you with more detailed information, we kindly ask you to share your order number or the contact information registered with the order (phone - email address) with us. Thank you for your understanding, and we wish you a good day. Best regards, Solution Center
Hello, To provide you with more detailed information by checking your order, we kindly ask you to share your order number or the contact information registered with the order (phone - email address) with us. Thank you for your understanding, and we wish you a good day. Best regards, Solution Center
Thank you, Ms. T***, for your interest.
